Social Enterprise: When Nonprofits and Businesses Blur, What Research Shows
August 10, 2023
· 4 min read
Social enterprise has emerged as a prominent concept in the social sector over the past two decades, representing a diverse set of organizational models that blend social mission with commercial activity. The term encompasses nonprofit organizations that develop earned revenue streams, hybrid entities like benefit corporations and L3Cs, and for-profit businesses that prioritize social outcomes alongside financial returns. Research on social enterprise models, their ability to sustain themselves financially, and their actual social impact is still developing, but enough evidence has accumulated to identify patterns and caution against some of the more optimistic claims made on their behalf.
The appeal of social enterprise rests on several premises. First, that earned revenue provides more stable and less restrictive funding than grants and donations, freeing organizations to pursue their missions more strategically. Second, that market disciplines create accountability for results that philanthropic funding does not. Third, that social enterprises can achieve scale beyond what grant-funded nonprofits can reach. Each of these premises has partial empirical support but also significant qualifications that the research literature documents.
Earned revenue as a funding strategy for nonprofits has grown substantially across the sector. Many established nonprofit organizations, including hospitals, universities, museums, and social service agencies, derive substantial shares of their revenue from fees for services, government contracts, and commercial activities unrelated to their primary missions. Research on the financial sustainability effects of earned revenue finds mixed results. Organizations with diverse revenue streams, including both earned income and philanthropic support, tend to be more financially stable than those dependent on either alone. However, commercial activities that drift too far from organizational mission create mission confusion and can undermine the organizational culture that attracts staff, volunteers, and donors motivated by social purpose.
Mission drift is a documented concern in the social enterprise literature. When organizations prioritize revenue generation over mission delivery, they may serve different populations, offer different services, or pursue different outcomes than their founding missions specified. Research on organizations that have developed significant commercial activities finds that mission drift is not universal but is more common when commercial revenue comes to dominate the budget, when social mission is not explicitly protected in governance structures, and when leaders come from commercial rather than mission backgrounds.
Hybrid legal forms were developed partly to address the mission drift concern by creating legal structures that legally require boards to consider social outcomes alongside financial ones. Benefit corporations, which exist as a legal entity in most US states, and certified B Corporations, which involve a private certification from a nonprofit organization, allow companies to commit to social and environmental purposes without fiduciary exposure. Research on benefit corporations finds that legal form alone does not guarantee mission-aligned behavior and that governance, culture, and leadership matter more than legal designation in determining outcomes.
The scalability of social enterprises is a major selling point in the field. The argument holds that market mechanisms can drive social enterprises to scale faster and more efficiently than grant-funded nonprofits, which are limited by the willingness of philanthropic donors to fund growth. Some social enterprises have achieved impressive scale, and the growth of impact investing as a funding category has created new capital sources for social ventures with revenue models. However, research on social enterprise scaling finds that organizations frequently face what researchers call the tension between depth and breadth: serving more people often means serving them less intensively, and the unit economics of genuine impact may not support indefinite scaling.
Impact measurement is a challenge that intersects particularly sharply with social enterprise. Organizations that present themselves as market-driven and accountable face stronger expectations to demonstrate measurable social impact. Research on impact measurement in social enterprises finds significant variation in the rigor and transparency of claims. Social return on investment calculations, which attempt to monetize social outcomes and express them as a return ratio, are widely used but methodologically contentious. Independent validation of impact claims is uncommon, and the field has not yet developed standards that allow comparisons across organizations.
Worker-owned cooperatives and other democratic enterprise models occupy one end of the social enterprise spectrum, prioritizing worker wellbeing and economic democracy alongside or instead of broader social missions. Research on cooperative enterprises finds that they tend to be more resilient in economic downturns, show lower income inequality within the organization, and produce higher job satisfaction than comparable conventional businesses. Whether cooperative ownership produces broader social benefits depends significantly on the sector and the specific cooperative model.
The research on social enterprise resists simple conclusions about whether this model produces better outcomes than traditional nonprofits or mission-driven businesses. The diversity of what is called social enterprise makes generalization difficult, and the evidence base is not yet sufficient to make strong causal claims about the effects of specific organizational features. What the research does support is that commercial activity is not a silver bullet for nonprofit sustainability or social impact, and that the governance, culture, and strategic clarity of individual organizations matter more than their legal form in determining whether they achieve their purposes.
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